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What to do when YESKAMO system fails connect with network?

2018-06-13 15:59:42 yeskamo Read


What to do when YESKAMO system fails connect with network?


1) Check your cable connection: Connect the NVR to your router with Ethernet cable.

The WAN port indicator at rear of NVR will blink green.

2) Check DHCP setting: right click mouse with main menu > system setup > network setup > check DHCP and apply to save the setting;

3) If it still shows offline, auto configure the network:

please right click mouse with main menu > fast network, here click auto config, wait a minute to get online condition;

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4) If Cloud ID still offline condition with the above auto-setting, please try to manually setting:

A: Know the gateway of your home router:

A1: Google router brand to find its gateway;

A2: For Windows user: [Win] > “start/Run” > “cmd” > enter “ipconfig” behind C:\Users\Administrator>

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Here the default gateway line is your home router gateway.

A3: For MAC user: open the network control panel (system preference..., network) and look for Router, and you can get your router IP’S address 192.168.1.1 (for example).

B: Go to NVR System Setup Interface:

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1) DHCP: unable DHCP

2) Manually allocate the IP address for NVR

IP Address: for example, if your router gateway is 192.168.1.1, the IP address should be 192.168.1.ANY NUMBER 2-254. (192.168.1.10 as example)

If your router gateway is 192.168.0.1, the IP address should be 192.168.0.ANY NUMBER 2-254. (192.168.0.110 as example

3 ) Set both the Gateway and Preferred DNS according to your router gateway.

Gateway: the same as your router gateway (192.168.1.1 for example);

Preferred DNS: the same as Gateway (192.168.1.1 for example).